Privacy Policy

1. Introduction

Elevate 360 Photography (Holy City Home Photography) operates this website to share information about our real estate photography and media services and to accept quote requests and project inquiries. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or contact us about our services.

2. Information We Collect

When you submit a quote request or contact form, you may voluntarily provide information such as your name, email address, phone number, brokerage or company name, property address, project or service details, and preferred scheduling dates. We also receive any additional information you include in your message.

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, referring pages, and general website usage data. This information helps us keep the website functioning and understand how visitors use it.

3. How We Use Your Information

We use the information you provide to respond to inquiries and quote requests, schedule and coordinate photography services, communicate with you about appointments and projects, deliver the services you request, and provide customer support. We may also use information to improve website functionality and the visitor experience, maintain business records, and meet applicable legal obligations.

4. Customer Communications

We may contact you regarding your inquiries, scheduling, services, and customer support through email, phone, or text message, depending on the contact information you provide and applicable consent requirements. Service-related communications about your project are separate from promotional marketing.

Submitting a general inquiry or quote request does not by itself constitute consent to receive promotional text messages. Where text message marketing is used, it requires a separate opt-in. If you receive marketing text messages, you can opt out at any time by replying STOP. Message and data rates may apply. Mobile opt-in information is not shared with third parties or affiliates for their marketing purposes.

5. Cookies and Analytics

This website may use cookies and similar technologies for essential website functionality, analytics, and improving the visitor experience. Cookies help the website operate correctly and help us understand how visitors find and use our pages. You can control or limit cookies through your browser settings, though some features of the website may not function as intended if cookies are disabled.

We only identify specific analytics or advertising platforms where they have been configured on this website. We do not claim that consent management or cookie-preference functionality exists unless it has been implemented.

6. Information Sharing

We do not sell your personal information. We may share information with authorized service providers when necessary to operate our business, deliver services, or meet legal obligations. This may include providers that support website hosting, customer relationship management, communications, and scheduling. These providers are expected to handle information responsibly and to use it only as needed to provide their services to us.

We do not name specific third-party providers unless their use has been verified. We may also disclose information when required by law or to protect our rights, property, or safety.

7. Data Retention

We retain personal information only as long as reasonably necessary for business operations, service delivery, recordkeeping, and to meet applicable legal requirements. When information is no longer needed, we remove it from active systems or take steps to limit access. We do not commit to a specific retention period, as the appropriate period depends on the type of information and the purpose for which it was collected.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We do not make unsupported claims about specific encryption methods or security certifications.

9. Your Privacy Choices

You may request access to, correction of, or deletion of the personal information you have shared with us, subject to applicable law and legitimate business recordkeeping requirements. To make a request, or to opt out of marketing communications, contact us using the details in the Contact Information section below.

10. Third-Party Websites

Our website may contain links to external websites that we do not control. Those websites maintain their own independent privacy practices and policies. We encourage you to review the privacy policies of any website you visit after leaving ours.

11. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information through our website, please contact us and we will take appropriate steps to remove it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, the revised effective date at the top of this page will reflect the most recent update. We encourage you to review this page from time to time.

13. Contact Information

Elevate 360 Photography (Holy City Home Photography) is based in Summerville, South Carolina. If you have questions about this Privacy Policy or your personal information, call 843-900-1533 or email alexchristman75@gmail.com.