Question 1

What areas do you serve?

Accepted Answer

Residential service is centered on the Charleston Tri-county area, including Summerville, Charleston, North Charleston, Mount Pleasant, Daniel Island, James Island, Johns Island, Goose Creek, Hanahan, and Moncks Corner. Commercial work extends throughout South Carolina and into North Carolina, Georgia, and the Jacksonville, Florida area. Travel outside the standard service area is covered on the Pricing page.

Question 2

How is residential photography priced?

Accepted Answer

HDR still photography is $0.10 per square foot with a $150 minimum. A 2,300 sq ft home is $230. Optional services such as drone photography, Zillow 360 tours, Matterport, video, and virtual staging can be added based on the property and your marketing needs.

Question 3

What information do you need to schedule a shoot?

Accepted Answer

Please provide your name, contact information, brokerage, property address, square footage, preferred date, and any requested add-ons such as drone, Zillow 360, Matterport, video, or virtual staging.

Question 4

Do you offer drone photography and video?

Accepted Answer

Yes. Drone stills and aerial video are available when weather, site conditions, airspace rules, and legal restrictions allow safe operation.

Question 5

Do you provide Matterport or 360 tours?

Accepted Answer

Yes. Elevate 360 offers Matterport 3D tours and Zillow 360 tours. The best option depends on the property and how the final tour will be used.

Question 6

Do you handle commercial projects?

Accepted Answer

Yes. Commercial services may include still photography, aerial media, 3D scanning, 360 tours, precise measurements, survey documentation, and client-specified site documentation. Request a commercial quote to discuss scope and travel.

Question 7

How should a property be prepared?

Accepted Answer

Complete cleaning and staging before the appointment. Open blinds where appropriate, turn on lights, replace burned-out bulbs, clear counters and sinks, make beds, secure pets, hide trash cans and personal items, remove vehicles from the driveway when practical, and ensure every requested area is accessible.

Question 8

What happens if a shoot must be rescheduled?

Accepted Answer

Alex aims to be flexible when schedules change. Reach out as early as possible and Alex will work with you to find a new time. Weather and site conditions may also require rescheduling outdoor, aerial, or twilight work.

Common questions, answered.

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